FAQ

At Global Aesthetic, we strive to provide a seamless shopping experience for our customers, including transparent and competitive delivery charges. We offer affordable and convenient shipping options for orders from our Online Shop. The delivery charges for orders will vary depending on the location of the customer, the size and weight of the package, and the chosen shipping method. Our system calculates these charges accurately during the checkout process, ensuring that you are aware of the total cost before completing your purchase. We are committed to delivering your products safely and efficiently, so you can enjoy your shopping experience with us. Feel free to reach out to our customer service team if you have any questions about delivery charges or shipping options.

At Global Aesthetic, we offer a variety of secure and convenient payment options to ensure a smooth shopping experience for our valued customers. You can make your purchases on our website using major credit and debit cards such as Visa, Mastercard, American Express, and Discover. We also accept payment through popular digital payment platforms such as PayPal for added convenience and security. Rest assured that all transactions on our online shop are encrypted and protected to safeguard your personal and financial information. If you have any questions or need assistance with payment methods, our customer service team is always available to assist you.

At Global Aesthetic, we strive to provide prompt and efficient delivery services to our customers. The delivery time may vary depending on your location and the shipping method chosen at checkout. Typically, shipments within the same country may take 3-5 business days, while international deliveries may take up to 7-14 business days. We work with trusted courier services to ensure your orders are delivered in a timely manner. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information so you can monitor the status of your delivery. If you have any specific delivery requirements or urgent needs, please feel free to contact our customer service team for further assistance.

At Global Aesthetic, we take the security and protection of our customers’ data very seriously. Our online shop is equipped with industry-standard encryption technology to ensure that all transactions and personal information provided are securely processed. We also comply with all relevant data protection laws to safeguard your privacy. Rest assured that shopping with us is safe and your data is protected. If you have any further concerns or questions about the security of your data, please don’t hesitate to contact us.

After placing an order on our platform, you can expect the following process:

1. Order Confirmation: Once your order is placed, you will receive an email confirmation detailing the items purchased and the expected delivery date.

2. Processing: Our team will work efficiently to process your order and prepare it for shipment. This includes verifying product quality and packaging.

3. Shipping: Your order will be shipped out using a reliable and secure delivery service. You will receive a tracking number to monitor the progress of your shipment.

4. Delivery: Your products will be delivered to your specified address within the estimated delivery time frame. Our team will ensure that your order reaches you in a timely manner.

5. Follow-Up: We value your satisfaction and will follow up with you to ensure that your order meets your expectations. Our customer support team is available to address any concerns or queries you may have.

We are committed to providing a seamless and efficient ordering process, and we strive to deliver high-quality products and exceptional customer service. Thank you for choosing Global Aesthetic.

Yes, every order placed on our website will come with an invoice. You will receive a detailed invoice via email once your order has been processed. If you have any questions or need further assistance with your invoice, please feel free to reach out to our customer service team.